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Packages and Services

Smart solutions for all of your business requirements

Modern Work Packages

Our Modern Work Packages assemble the best products on the market to give you a comprehensive hybrid focused Modern Workplace solution. Our packages include all the tools a company needs to ensure they are productive and secure wherever they work.

Why do we include a Backup solution in all our offerings?
Its a common misconception that your data is completely safe in the Cloud. Cloud data is still susceptible to virus’ and ransomware. By providing a robust Cloud back up solution you can be certain that your data is safe and can be restored when needed.

We can tailor a solution to fit your needs. Below are some of our pre-packaged offerings.
Chaos

Chaos

$55p/m
12 Month Term
GST Exclusive
Microsoft 365 Business Premium
Full Office365 applications
Multi-factor Authentication
Protection against cyber-threats
Manage mobile, tablet & PC
Cloud Backup
Hermes

Hermes

$75p/m
12 Month Term
GST Exclusive
Microsoft 365 Business Premium
Full Office365 applications
Multi-factor Authentication
Protection against cyber-threats
Manage mobile, tablet & PC
Cloud Backup
Remote Access & Cloud Management
Athena

Athena

$90p/m
12 Month Term
GST Exclusive
Microsoft 365 Business Premium
Full Office365 applications
Multi-factor Authentication
Protection against cyber-threats
Manage mobile, tablet & PC
Cloud Backup
Remote Access & Cloud Management
Premium Support Access
Automated Email Signatures

SLA Packages

Zeus

Zeus

You take Control of your IT systems with the ability to flex support requirements as you go.
Zeus provides a “pay as you go” service. You receive Full access to our service desk and engineering team on a charge by basis.

Prerequisites – all devices must have an RMM agent installed to allow us remote access.
Cronus

Cronus

Unlimited service desk with no time caps. Great for customers that like to use a service desk to get problems resolved.
Includes LEVEL 1 unlimited Service desk access with no time caps. The service desk can work on your ticket for as long as needed.

Escalated tickets that require support above level 1 will incur T&M charges.
Heracles

Heracles

Our GREAT all-inclusive SLA - This gives our customers a predictable monthly IT cost with no hidden surprises.
Full access to service desk with no charges inclusive of escalated tickets.

Full access to Engineering with no charges.

Project work is not included and will be quoted and charged accordingly.

Get in Touch

Call Us
09 303 0010

General Enquiries
enquiries@itconfidence.co.nz

Support
helpme@itconfidence.co.nz

Delivery Address:
IT Confidence Ltd
32A Poland Rd, Glenfield
Auckland 0627

Postal Address:
IT Confidence Ltd
PO Box 100067, North Shore
Auckland  0745

IT Confidence Contact Form
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