Our Story

Proven Experience

With a combined 40 plus years of experience in the technology industry the team at IT Confidence have a broad range of skills and experiences delivering the best results for our customers

Meet the Team

Ross Fisher

Ross has worked in the IT industry since 1988 and has developed a broad range and depth of IT and business skills through working in various positions, from programming through to IT support and sales roles. Ross has run IT Confidence since 2004.

Ross is a keen runner - aiming to complete the NYC Marathon later in 2022, before turning back into a cyclist.

James Harriman

Cloud Engineer
James has worked in the IT industry for fifteen years. Starting out as a Hardware technician for one of the worlds leading PC manufacturers. Today James is an experienced IT system designer, scoping, designing and deploying full IT environments.

James is passionate about helping our customers achieve their goals and creating great long term relationships with our customers.

Not your typical IT guy - James is an accomplished race/rally car driver and passionate Mountain Biker getting out into forest as much as possible.
James Harriman


Inspired by Greek Mythology we introduce “our story” behind the Modern Work & SLA Packages.
Modern Work Packages


The origin of everything and the very first thing that ever existed. Our entry level starter package.
Hermes White


The messenger to the gods. For clients wanting that added remote access and cloud management


Goddess of reason wisdom and war. For clients who have the wisdom to outsource their IT with Premium Support.

SLA Packages

Zeus White


Greek god who controlled the lightning, thunder, and the sky. You take Control of your IT systems with the ability to flex support requirements as you go.


God of time and ages. Get unlimited service desk with no time caps. Great for customers that like to use a service desk to get problems resolved.


The greatest of all the gods.  Our GREAT all-inclusive SLA. Give customers a predictable monthly IT cost with no surprises.
View Packages and Pricing

Get in Touch

Call Us
09 303 0010

General Enquiries


Delivery Address:
IT Confidence Ltd
32A Poland Rd, Glenfield
Auckland 0627

Postal Address:
IT Confidence Ltd
PO Box 100067, North Shore
Auckland  0745

IT Confidence Contact Form
IT Confidence logo
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