With a combined 40 plus years of experience in the technology industry the team at IT Confidence have a broad range of skills and experiences delivering the best results for our customers
Meet the Team
Ross Fisher
Manager
Ross has worked in the IT industry since 1988 and has developed a broad range and depth of IT and business skills through working in various positions, from programming through to IT support and sales roles. Ross has run IT Confidence since 2004.
Ross is a keen social runner and enjoys tying this into his passion for travel. He completed the New York Marathon back in 2022, and is now looking for other excuses to travel abroad and go for a run.
James Harriman
Cloud Engineer
James has worked in the IT industry for 15 years. Starting out as a Hardware technician for one of the world’s leading PC manufacturers. Today James is an experienced IT system designer, scoping, designing and deploying full IT environments. James is passionate about helping our customers achieve their goals and creating great long term relationships with our customers.
Hanish Romial
IT Solutions Specialist
Hanish is an IT pro with a knack for making tech simple for businesses. At IT Confidence, he designs and supports IT systems that boost productivity. He's all about putting customers first, optimizing IT setups, and mentoring teams.
When he's not in the tech world, Hanish loves everything automotive and motorbikes. Whether he's working on vehicles or exploring new rides, he enjoys the hands-on challenge, just like solving IT problems.
Bridget Fisher
Office Administrator
Bridget, Ross's daughter, is the go-to Office Admin at IT Confidence. She handles all the backend stuff and keeps the business running smoothly. This father-daughter duo brings a unique vibe to the team. When she's not at work, Bridget's all about horses and animals. She loves hanging out at the stables and taking care of her furry friends.
Origins
Inspired by Greek Mythology we introduce “our story” behind the Modern Work & SLA Packages.
Modern Work Packages
Chaos
The origin of everything and the very first thing that ever existed. Our entry level starter package.
Hermes
The messenger to the gods. For clients wanting that added remote access and cloud management
Athena
Goddess of reason wisdom and war. For clients who have the wisdom to outsource their IT with Premium Support.
SLA Packages
Zeus
Greek god who controlled the lightning, thunder, and the sky. You take Control of your IT systems with the ability to flex support requirements as you go.
Cronus
God of time and ages. Get unlimited service desk with no time caps. Great for customers that like to use a service desk to get problems resolved.
Heracles
The greatest of all the gods. Our GREAT all-inclusive SLA. Give customers a predictable monthly IT cost with no surprises.
